Thank you so much for engaging our valued guest with your care and determination to delight. Your efforts ensure the return of our guest and that they remain loyal to the Ritz-Carlton, Marina del Ray. Be assured your contributions are being noticed by our guest, as they have favorably mentioned your name during the fourth quarter of 2004 in recent comment cards to Mr. Simon Cooper, President and COO of The Ritz-Carlton Hotel Company, LLC.
Your dedicated professionalism will always be our competitive edge and I am honored and happy to have you on our team.
Andrew Zephirin – The Ritz-Carlton